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The Police
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Phone Scam


Officers are asking everyone to be aware of a “courier fraud” scam currently operating in Worcestershire.

Phone calls are being made from fraudsters claiming to be from West Mercia Police and quoting the force telephone number. They are attempting to persuade people to make bank transfers and making threats of arrests if they don’t comply. Often the scammer may offer to directly transfer you through to police whilst they keep the phone line open and stay on the line.

The latest scam involves fraudsters claiming that the victim’s National Insurance number has been compromised. We have also had reports that scammers are trying to convince victim's that their bank card may have been used.

The police will NEVER ask you to make a payment, withdraw or transfer money or ask for your bank account details. This scam can be very elaborate and convincing but it’s extremely cruel, often but not always targeting older, vulnerable people.

Do not part with any of your personal information, bank cards, money or valuables.

If you do receive a call that you’re not sure about, please simply terminate the call and also pass on the information to friends, relatives and neighbours and advise them what to do.

“Please remember the police will never contact you asking for your bank card or cash. If someone does, it's a scam – provide no details, hang up and report it immediately to Action Fraud at www.actionfraud.police.uk or 0300 123 2040."

“If you have recently provided bank details or handed over cards or cash, or the caller has arranged for someone to visit your address to collect items, you should call the police to report this on 101. Always dial 999 in an emergency.”


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Message Sent By
Rachael Perry
(Police, Police Constable, Stourport )

Neighbourhood Alert Cyber Essentials