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REMOTE ACCESS TOOL SCAMS Over £50 million was lost last year due to victims handing over control of their computers, tablets or smartphones to fraudsters. HOW DO THEY DO IT? The Scam may begin with a browser pop-up telling you that your computer is infectedOr you may receive a phone call claiming to come from your Bank to say they need to connect your computer to delete a fraudulent transaction on your account but then they steal your personal details Other contacts may claim to come from Microsoft/Amazon/BT/ Sky and othersYou are then persuaded to download and connect via a remote access tool which allows the criminal to access your device, and also your personal details.WHAT YOU NEED TO DO Never install software, or give remote access to your computer to someone you do not know or trust, and especially from unsolicited calls, texts or pop-upsBanks and Service providers will not contact you out the blue asking to gain remote access to your devicesIf you think your device has been infected by virus or malware refer to the NCSC’s guidance – see leaflet attached to this messageAlways install reliable anti-virus and malware software and ensure it is kept up to dateProtect yourself and your money by contacting your Bank at once if you think you have been scammed, but remember to use a different device to the one the scammer contacted you onSOURCE; ACTION FRAUD Take Five To Stop Fraud Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.Challenge: Could it be fake? It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.Protect: If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.For further information visit: https://www.actionfraud.police.uk/ https://takefive-stopfraud.org.uk/ |
