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WEEKLY FRAUD UPDATE FROM WEST MERCIA POLICE - ECONOMIC CRIME UNIT - 03/05/2022


                                                     REMOTE ACCESS TOOL SCAMS

Over £50 million was lost last year due to victims handing over control of their computers, tablets or smartphones to fraudsters.

HOW DO THEY DO IT?

  • The Scam may begin with a browser pop-up telling you that your computer is infected
  • Or you may receive a phone call claiming to come from  your Bank to say they need to connect your computer to delete a fraudulent transaction on your account but then they steal your personal details 
  • Other contacts may claim to come from  Microsoft/Amazon/BT/ Sky and others
  • You are then persuaded to download and connect via a remote access tool which allows the criminal to access your device, and also your personal details.
  • WHAT YOU NEED TO DO

  • Never install software, or give remote access to your computer to someone you do  not know or trust, and especially from unsolicited calls, texts or pop-ups
  • Banks and Service providers will not contact you out the blue asking to gain remote access to your devices
  • If you think your device has been infected by virus or malware refer to the NCSC’s guidance – see leaflet attached to this message
  • Always install reliable anti-virus and malware software and ensure it is kept up to date
  • Protect yourself and your money by contacting your Bank at once if you think you have been scammed, but remember to use a different device to the one the scammer contacted you on
  • SOURCE; ACTION FRAUD

                                                        Take Five To Stop Fraud  

  • Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.
  • Challenge: Could it be fake? It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
  • Protect: If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.
  • For further information visit:

    https://www.actionfraud.police.uk/ 

    https://takefive-stopfraud.org.uk/

     

     


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    Message Sent By
    Michael Barbour
    (Police, PSV, Economic Crime Unit – Fraud Protect’ )

    Neighbourhood Alert Cyber Essentials