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Welcome to Neighbourhood Matters

Find out what's really happening in your area and keep in touch with West Mercia Police through our free messaging service.

The Neighbourhood Matters messaging system enables residents, businesses and community groups to keep in touch with local policing teams. You can receive updates on crimes, latest information on on-going incidents and learn more about what we're doing in your community.

You're invited to sign up and become a registered recipient of messages of information, crime alerts or witness appeals local to the area in which you live or work by email, text or telephone.

Don't worry, we won't bombard you with every incident. You can choose exactly the type of alert you wish to receive.

We'd really like to hear from you so why not ask your family, friends and colleagues to register too? Let’s get talking!

Please note that this service is not for reporting crimes or incidents – to make a report please contact West Mercia Police via the West Mercia Police website or dial 999 in an emergency.

Sign-up Now

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Look up your local Safer Neighbourhood Team

Find your local Safer Neighbourhood Team and be able to contact them directly by entering a street address or postcode below:

Latest West Mercia Alerts

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Drop in Cancer Research, Droitwich : Thu 15 Oct 14:00

Good afternoon everyone, I will be doing a drop in at Cancer Research, St Andrews Square, Droitwic...

West Mercia Police
12/10/2026 15:16:18

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Mobile Police surgery : Fri 16 Oct 14:00

Dear Resident, Your local Safer Neighbourhood Team will be at Condover Village Hall Car Park on F...

West Mercia Police
12/10/2026 14:45:57

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Engagement Van - The Column : Sat 17 Oct 17:00

Dear Resident, We are encouraging the public to have their say. Your local Safer Neighbourhoo...

West Mercia Police
12/10/2026 13:16:08

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Drop in Madeley Library : Tue 13 Oct 11:00

Dear Resident, Your local Safer Neighbourhood Team will be at Anstice Library, at 11am on the...

West Mercia Police
12/10/2026 12:46:55

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