Chase and Priory

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Priory and Malvern Wells

James Ashton (Police, Inspector, Herefordshire and Malvern Hills)

James Ashton

Inspector

Adriana Burgat (West Mercia Police, PCSO, Malvern)

Adriana Burgat

PCSO

07811763959

Jason Maiden (Police, Sergeant, Malvern)

Jason Maiden

Sergeant

07966569754

Matthew Waite (West Mercia Police, Police Constable, Priory and Wells)

Matthew Waite

Police Constable

Karen Watson (West Mercia Police, Police Community Support Officer, Priory & Wells)

Karen Watson

Police Community Support Officer

07817951332

Local Priority Issues

Priority Action taken

Issue: Road Safety

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns.

Issued 01 October 2026

We will:

- Conduct speed monitoring and enforcement at locations identified as areas of concern.

- Deal with anti-social driving, providing education to motorists and enforcement when appropriate.

- Attend schools at drop off and pick up times to promote safe areas for pedestrians, cyclists and motorists.

We did:

- speed monitoring on Upper Welland Road following community concern.
- attended local schools to provide students with road safety advice and patrol during drop off and pick up times.


Actioned 01 October 2026

Issue: Retail crime

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns.

Issued 01 October 2026

We will:

- Engage regularly with retailers providing a consistent approach to investigating thefts.

- Conduct high visibility patrols at high harm places engaging with staff to protect them from incidents of violence and harassment.

- Use the most effective tactical interventions to disrupt and break the cycle of offending.

We did:

- Regular high visibility patrols in Great Malvern conducted and engagement with retailers.
- Arrested a prolific shop thief who subsequently was handed a significant custodial sentence.

Actioned 01 October 2026

Issue: ASB

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns.

Issued 01 October 2026

We will:

- Deal robustly with people committing anti-social behaviour, making use of available legislation to divert offenders and prevent harm.

- Ensure high visibility patrols are conducted in areas of concerns at relevant times.

- Conduct further neighbourhood priority surveys to identify areas of focus.

We did:

- Conducted high visibility patrols around derelict buildings and liaised with partners following continued reports of ASB.

- High visibility patrols of Great Malvern following reports of ASB

Actioned 01 October 2026

What members in Chase and Priory are saying are the issues in the area:

Latest Alerts

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Office of the Police & Crime Commissioner
14/10/2026 15:26:18

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Priory & Malvern Wells Safer Neighbourhood team, Drop-in Police Surgery, Waitrose Malvern (Cafe)

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West Mercia Police
14/10/2026 08:01:00

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13/10/2026 13:29:40

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Police Surgery

Priory & Malvern Wells Safer Neighbourhood Team Police Surgery, St Wulstans Nature Reserve, Malv...

West Mercia Police
13/10/2026 08:00:39

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PCSO Karen watson, Priory & Malvern Wells Safer Neighbourhood Team. Trick or Treat leaflets ha...

West Mercia Police
08/10/2026 18:09:34

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Office of the Police & Crime Commissioner
08/10/2026 16:22:17

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2 arrested during drugs operation

Malvern Safer Neighbourhood officers today carried out an operation involving plain clothed and unif...

West Mercia Police
07/10/2026 18:32:50

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West Mercia Police - Economic Crime Unit - Weekly Fraud update 05/10/2026

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West Mercia Police
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Upcoming Events

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Priory & Malvern Wells Safer Neighbourhood Team Surgery, St Wulstans Nature Reserve, Malvern, WR14 4JA
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Surgery Waitrose Cafe, Gt Malvern Town, Priory & Malvern Wells Safer Neighbourhood Team
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Priory & Malvern Wells Safer Neighbourhood Team Surgery, Peppes Church Street, Malvern, WR14 2XH
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Drop in Police Surgery changed from the 08th December to the 09th December 2026, Priory and Malvern Wells Safer Neighbourhood Team.
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Priory & Malvern Wells Safer Neighbourhood Team Surgery, Abbey Road Cafe, Abbey Road, Malvern, WR14 3ES
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Lyttelton Well, Malvern, 16/12/2026, 13:00 - 14:00hrs drop in Surgery (Cafe) PCSO Watson Priory & Malvern Wells Safer Neighbourhood Team

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