Hereford City Northside

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Hereford City Northside

Thomas Houghton (West Mercia Police, Police Constable, Hereford)

Thomas Houghton

Police Constable

Charlotte House (Police, Senior Police Community Support Officer, Herefordshire)

Charlotte House

Senior Police Community Support Officer

07773052579

Phoebe John (West Mercia Police, Police Constable, Herefordshire)

Phoebe John

Police Constable

Lewis Macleod (Police, Police Community Support Officer, Hereford Northside SNT)

Lewis Macleod

Police Community Support Officer

07483107979

Jenny Rees (West Mercia Police, Police Constable, Herefordshire)

Jenny Rees

Police Constable

Duncan Reynolds (West Mercia Police, Police Sergeant, Herefordshire)

Duncan Reynolds

Police Sergeant

Julie Watson (West Mercia Police, Inspector, Herefordshire)

Julie Watson

Inspector

07773053426

Local Priority Issues

Priority Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 10 March 2026

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 10 March 2026

What members in Hereford City Northside are saying are the issues in the area:

Latest Alerts

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Theft of Motor Vehicle

Please take a look at the image of a Manitou shown below which has been stolen from Dilwyn in Herefo...

West Mercia Police
15/05/2026 09:55:30

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Road users urged to take care

As we enjoy the longer, lighter days, we’re reminding all road users to stay alert — especially earl...

West Mercia Police
14/05/2026 16:24:39

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Road users urged to stay alert

As we enjoy the longer, lighter days, we’re reminding all road users to stay alert — especially earl...

West Mercia Police
14/05/2026 16:20:13

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An update on rural crime in Herefordshire

Significant progress being made in tackling rural crime Six months ago almost 30 members of the far...

Office of the Police & Crime Commissioner
14/05/2026 15:54:49

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Weekly Fraud Update from West Mercia Police - Economic Crime Unit - 12/05/2026

ROMANCE FRAUD We regularly highlight Romance Fraud as it remains one of the more common forms of onl...

West Mercia Police
12/05/2026 12:55:47

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Burglary

I would like to thank you all for your support and help. Your telephone calls, emails, and messages ...

West Mercia Police
12/05/2026 08:35:34

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Weekly Fraud Update from West Mercia Police - Economic Crime Unit - 06/05/2026

COURIER FRAUD Courier Fraud continues to be a common method used by criminals to defraud members of ...

West Mercia Police
06/05/2026 13:32:35

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Stop, Challenge, Protect: Fake Police Scam Alert

FRAUD ALERT We have been made aware of an incident where a person has been contacted by a male who i...

West Mercia Police
01/05/2026 19:09:19

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Upcoming Events

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Find your local Safer Neighbourhood Team and be able to contact them directly by entering a street address or postcode below: