Hereford City Northside

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Hereford City Northside

Thomas Houghton (West Mercia Police, Police Constable, Hereford)

Thomas Houghton

Police Constable

Charlotte House (Police, Senior Police Community Support Officer, Herefordshire)

Charlotte House

Senior Police Community Support Officer

07773052579

Lewis Macleod (Police, Police Community Support Officer, Hereford Northside SNT)

Lewis Macleod

Police Community Support Officer

07483107979

Duncan Reynolds (West Mercia Police, Police Sergeant, Herefordshire)

Duncan Reynolds

Police Sergeant

Julie Watson (West Mercia Police, Inspector, Herefordshire)

Julie Watson

Inspector

07773053426

Local Priority Issues

Priority Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 10 March 2026

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 10 March 2026

What members in Hereford City Northside are saying are the issues in the area:

Latest Alerts

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Residents share their views on the service provided by West Mercia Police

Police visibility on the up but confidence in receiving a good service down Police visibility has...

Office of the Police & Crime Commissioner
16/04/2026 10:18:16

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West Mercia Police - Economic Crime Unit - Weekly Fraud Update - 14/04/2026

TICKET FRAUD Criminals set up fake websites or social media profiles to sell tickets for major eve...

West Mercia Police
14/04/2026 12:52:20

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Policing infrastructure used to strengthen services that save lives

Police base used to support life-saving work of Blood Bike charity Demonstrating how our policing i...

Office of the Police & Crime Commissioner
09/04/2026 16:44:03

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West Mercia PCC welcomes policing’s newest recruits

PCC meets with latest cohort of student officers Earlier today, the PCC met the latest cohort of Po...

Office of the Police & Crime Commissioner
07/04/2026 13:46:03

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West Mercia Police - Economic Crime Unit - Weekly Fraud update - 07/04/2026

GIFT CARDS Despite the addition of warning notices by several retailers now on Gift Card display s...

West Mercia Police
07/04/2026 12:33:07

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Fraud: Warning and advice

We have received a recent increase in the number of reports of fraudsters across West Mercia claimin...

West Mercia Police
01/04/2026 10:14:36

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West Mercia Police - Economic Crime Unit - Weekly Fraud update - 31/03/2026

KEEPING OLDER PERSONS SAFE ONLINE Whilst the world of the Internet offers great opportunities for yo...

West Mercia Police
31/03/2026 12:54:34

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Opportunity for motorcyclists to gear up their skills in Redditch

Gear up your motorcycle skills!Ride a motorcycle, or thinking about starting? Following its success ...

Office of the Police & Crime Commissioner
31/03/2026 10:26:46

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Upcoming Events

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Scam Awareness Talk - Hereford Wye Valley Inner Wheel Club
  • The Bay Horse Inn, 236 Kings Acre Road, HR4 0SD
  • 22/04/2026 12:00
  • Add to calendar

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Find your local Safer Neighbourhood Team and be able to contact them directly by entering a street address or postcode below: