Castlefields and Bagley

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Castlefields & Bagley

Angela Newson

Police Community Support Officer

07971072399

Phil Parke

Sergeant

Kate Phillips

Police Constable

07977957788

Ben Tanfield

Inspector

07890 547455

Sarah Williams

Police Community Support Officer

07973865086

Local Priority Issues

Priority	Action taken
Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public: - Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour - Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction - Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice - Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service The West Mercia Police Local Policing Charter is based on three principles - Visibility - Accessibility - Engagement. It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB). Issued 24 June 2025	Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information. Actioned 24 June 2025

Priority

Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 24 June 2025

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 24 June 2025

What members in Castlefields and Bagley are saying are the issues in the area:

Agree or not? Have your say now, click here to do the survey

Latest Alerts

WEEKLY FRAUD UPDATE FROM WEST MERCIA POLICE - ECONOMIC CRIME UNIT - 09/09/2025

TELEPHONE FRAUD Whilst we have mainly focused with Online Fraud in these weekly updates, criminals...

West Mercia Police

09/09/2025 14:05:48

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Have your say in shaping support services in West Mercia

Victims have opportunity to shape future support in West Mercia Committed to putting the voice of vi...

Office of the Police & Crime Commissioner

09/09/2025 11:42:48

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Community Engagement, Mount Pleasant Carpark, Shrewsbury, SY1 3EL : Thu 06 Nov 14:00

Dear Residents, Your local Safer Neighbourhood Team will be at the Carpark, MOUNT PLEASANT ROAD,S...

West Mercia Police

09/09/2025 09:53:43

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Community Engagement, New Park Street, Castlefields : Sun 05 Oct 10:00

Dear Residents, Your local Safer Neighbourhood Team will be at Public Carpark at New Park Road on...

West Mercia Police

09/09/2025 09:46:40

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CrimeStoppers: Report crime and remain anonymous

Dear residents, You may have noticed CrimeStoppers being sign-posted in our messages as a way to ...

West Mercia Police

05/09/2025 14:35:47

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Mobile police surgery in your area

Dear Residents, Drop in to speak to officers at the mobile police station at location on date at ...

West Mercia Police

04/09/2025 12:51:32

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WEEKLY FRAUD UPDATE FROM WEST MERCIA POLICE - ECONOMIC CRIME UNIT - 02/09/2025"

CHARITY FRAUD Fraudsters rely on the public’s generosity in giving to charities and good causes ...

West Mercia Police

02/09/2025 13:32:06

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WEEKLY FRAUD UPDATE FROM WEST MERCIA POLICE - ECONOMIC CRIME UNIT - 26/08/2025"

PENSION FRAUD Fraudsters will use many avenues to defraud potential victims and one of these is to p...

West Mercia Police

26/08/2025 14:43:55

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Upcoming Events

Community Engagement, New Park Street, Castlefields

SY1 2LE, New Park Street, SY1 2LE
05/10/2025 10:00
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Community Engagement, Mount Pleasant Carpark, Shrewsbury, SY1 3EL

SY1 3EL, Mount Pleasant Road, SY1 3EL
06/11/2025 14:00
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