Castlefields and Bagley

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Castlefields & Bagley

Angela Newson

Police Community Support Officer

07971072399

Phil Parke

Sergeant

Kate Phillips

Police Constable

07977957788

Tom Rogers

Police Constable

Ingrid Tozer

Inspector

07773034453

Angela Newson

Police Community Support Officer

07971072399

Karen Blakemore

Police Community Support Officer

07890543058

Kate Phillips

Police Constable

07977957788

Phil Parke

Sergeant

Tom Rogers

Police Constable

Local Priority Issues

Priority	Action taken
Issue: Anti-Social Behaviour You said: This is a priority for the next 3 months, based on community concerns Issued 01 July 2026	We will: - Deal robustly with people committing anti-social behaviour, making use of available legislation to divert offenders and prevent harm - Ensure officers are visible in areas of heightened concern - Conduct further neighbourhood priority surveys to identify areas of focus Actioned 30 September 2026
Issue: Road Safety You said: This is a priority for the next 3 months, based on community concerns Issued 01 July 2026	We will: - focus police visibility on high risk locations - consider speed surveys and enforcement Actioned 30 September 2026
Issue: Drug activity You said: This is a priority for the next 3 months, based on community concerns Issued 01 July 2026	We will: - Deal robustly with people committing offences, making use of available legislation to divert offenders and prevent harm. - Ensure officers are visible in areas of heightened concern. - Conduct further neighbourhood surveys to identify areas of concern. - Provide crime prevention advice to local neighbourhoods being targeted by offenders Actioned 30 September 2026
To be visible, accessible and responsive Issued 30 June 2026	Maintaining a strong presence across our communities through high-visibility patrols, targeted operations and regular engagement opportunities in areas identified through community concerns, crime patterns and local intelligence. These patrols are designed not only to deter criminal activity and anti-social behaviour but also to provide opportunities for residents to speak with us directly about issues affecting their community. Community engagement remains a priority. Through police surgeries, Mobile Police Stations, community meetings and local events, we are committed to listening to your concerns and working collaboratively with residents, businesses and partner agencies to tackle local issues. We will continue to advertise and host police surgeries and mobile police stations to provide an opportunity for residents to meet us in an informal setting. These sessions allow you to discuss concerns, report ongoing issues, seek crime prevention advice and find out more about the work we do. We will provide regular updates on social media, Neighbourhood Matters and local meetings, we will continue to share information about policing activity, community issues, ongoing initiatives and successful outcomes. Actioned 30 June 2026

Priority

Action taken

Issue: Anti-Social Behaviour
You said:
This is a priority for the next 3 months, based on community concerns

Issued 01 July 2026

We will:
- Deal robustly with people committing anti-social behaviour, making use of available legislation to divert offenders and prevent harm
- Ensure officers are visible in areas of heightened concern
- Conduct further neighbourhood priority surveys to identify areas of focus

Actioned 30 September 2026

Issue: Road Safety
You said:
This is a priority for the next 3 months, based on community concerns

Issued 01 July 2026

We will:
- focus police visibility on high risk locations
- consider speed surveys and enforcement

Actioned 30 September 2026

Issue: Drug activity
You said:
This is a priority for the next 3 months, based on community concerns

Issued 01 July 2026

We will:
- Deal robustly with people committing offences, making use of available legislation to divert offenders and prevent harm.
- Ensure officers are visible in areas of heightened concern.
- Conduct further neighbourhood surveys to identify areas of concern.
- Provide crime prevention advice to local neighbourhoods being targeted by offenders

Actioned 30 September 2026

To be visible, accessible and responsive

Issued 30 June 2026

Maintaining a strong presence across our communities through high-visibility patrols, targeted operations and regular engagement opportunities in areas identified through community concerns, crime patterns and local intelligence.
These patrols are designed not only to deter criminal activity and anti-social behaviour but also to provide opportunities for residents to speak with us directly about issues affecting their community.
Community engagement remains a priority. Through police surgeries, Mobile Police Stations, community meetings and local events, we are committed to listening to your concerns and working collaboratively with residents, businesses and partner agencies to tackle local issues.
We will continue to advertise and host police surgeries and mobile police stations to provide an opportunity for residents to meet us in an informal setting. These sessions allow you to discuss concerns, report ongoing issues, seek crime prevention advice and find out more about the work we do.
We will provide regular updates on social media, Neighbourhood Matters and local meetings, we will continue to share information about policing activity, community issues, ongoing initiatives and successful outcomes.

Actioned 30 June 2026