Cleobury and Highley

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Cleobury & Highley

Dougal Bell (West Mercia Police, Sergeant, Ludlow, Cleobury & Highley)

Dougal Bell

Sergeant

07971395219

Richard Carrington (West Mercia Police, Police Constable, Cleobury & Highley)

Richard Carrington

Police Constable

07971395378

Jacqueline Fletcher (Police, Police Community Support Officer, Cleobury and Highley SNT)

Jacqueline Fletcher

Police Community Support Officer

07816238536

Damien  Kelly (Police, Inspector, South Shropshire)

Damien Kelly

Inspector

07870219174

Declan Miller (Police, Police Community Support Officer, Cleobury & Highley, Shropshire)

Declan Miller

Police Community Support Officer

07974420492

Nicholas Nolan (Police, Police Constable, Highley & Cleobury Mortimer)

Nicholas Nolan

Police Constable

07980924550

Local Priority Issues

Priority Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 24 June 2025

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 24 June 2025

What members in Cleobury and Highley are saying are the issues in the area:

Latest Alerts

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Highley Drop In Surgery

Good Evening Resident, Just a quick note to let you know I’ll be available at Highley Police S...

West Mercia Police
30/07/2025 19:04:07

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Keeping children safe and giving them the tools to spot danger

PCC supports safety training events for schoolchildren with grant of £39k Keeping vulnerable people ...

Office of the Police & Crime Commissioner
30/07/2025 12:52:03

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WEEKLY FRAUD UPDATE FROM WEST MERCIA POLICE - ECONOMIC CRIME UNIT - 29/07/2025"

PHISHING - DON’T TAKE THE BAIT As of April 2025, the total number of phishing scams reported to the ...

West Mercia Police
29/07/2025 14:30:43

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Shoplifting offences down across West Mercia

Tackling retail crime and delivering safer town centresRetail crime has a real impact on livelihoods...

Office of the Police & Crime Commissioner
29/07/2025 13:10:51

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Grant scheme launched to protect people from scams

PCC awards £20k grant funding to prevent scams and support victims in Shropshire Committed to reduci...

Office of the Police & Crime Commissioner
28/07/2025 16:01:39

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It started with Hello…..

People are used to receiving messages from unknown numbers, but this “Hello” could be the start of a...

West Mercia Police
28/07/2025 14:36:33

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Latest newsletter from the PCC now out!

Read the July newsletter from the PCCThe PCC's July residents’ newsletter is now out and available f...

Office of the Police & Crime Commissioner
26/07/2025 13:08:12

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Cleobury Mortimer Patrols

Dear Resident, Officers from your Cleobury Mortimer Safer Neighbourhood Team (SNT) were out on...

West Mercia Police
25/07/2025 13:47:32

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