Brookside

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Brookside

Katy Balaam (Police, Senior Police Community Support Officer, South Telford)

Katy Balaam

Senior Police Community Support Officer

07814054228

Ash Doignie (West Mercia Police, Police Constable, Brookside)

Ash Doignie

Police Constable

07971050663

Shane Goodman (West Mercia Police, Senior Police Community Support Officer, North Telford)

Shane Goodman

Senior Police Community Support Officer

07970544186

Danielle Keay (West Mercia Police, Sergeant, Telford)

Danielle Keay

Sergeant

07817 884719

Demmi Ramsden (West Mercia Police, Police Community Support Officer, Brookside)

Demmi Ramsden

Police Community Support Officer

07989211502

Matt Thomas (West Mercia Police, Police Officer, Brookside)

Matt Thomas

Police Officer

07890390780

Rebecca Thomas (Police, Inspector, South Telford)

Rebecca Thomas

Inspector

07970544452

Thomas Uttley (West Mercia Police, Police Community Support Officer, Brookside)

Thomas Uttley

Police Community Support Officer

07929091589

Joshua Wall (West Mercia Police, Police Community Support Officer, Brookside)

Joshua Wall

Police Community Support Officer

07817143036

Local Priority Issues

Priority Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 16 January 2026

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 16 January 2026

What members in Brookside are saying are the issues in the area:

Latest Alerts

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West Mercia Police - Local Policing Changes

Hello, I’m Inspector Julie Watson of Hereford City and South Herefordshire Safer Neighbourhood Teams...

West Mercia Police
21/01/2026 18:41:19

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Domestic abuse support services get £1.5m investment

Services focused on domestic abuse receive £1.5m investment from PCC Life-changing programmes, deli...

Office of the Police & Crime Commissioner
21/01/2026 12:15:52

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Weekly Fraud update from West Mercia Police - Economic Crime Unit - 20/01/2026

COURIER FRAUD Reports of Courier Fraud incidents continue to be prevalent in our region and the pu...

West Mercia Police
20/01/2026 12:32:34

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Tesco's Madeley : Sat 17 Jan 17:00

Dear Resident, We are encouraging the public to have their say. Your local Safer Neighbourhood Te...

West Mercia Police
17/01/2026 13:10:18

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Engagement day

Dear Resident The South Safer Neighbourhood Teams have completed an engagement day, focusi...

West Mercia Police
16/01/2026 11:51:51

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*CYBER ALERT* Received an Instagram password reset email?.... Here’s what you need to know

In the last week, many Instagram users began receiving unsolicited emails from the platform that war...

West Mercia Police
14/01/2026 15:20:41

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Motorbike seizure

Yesterday, officers from the Neighbourhood Policing Team seized an off-road motorbike following an a...

West Mercia Police
14/01/2026 10:40:00

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Officers investigating a collision, where a young girl was struck by a quad bike in Telford, are appealing for witnesses to help with their enquiries.

Dear resident Officers investigating a collision, where a young girl was struck by a quad bike in Te...

West Mercia Police
13/01/2026 16:30:06

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