Cuckoo Oak and Ironbridge

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Cuckoo Oak & Ironbridge

Katy Balaam

Senior Police Community Support Officer

07814054228

Ian Cole

Sergeant

07973922470

Sam Foggin

Police Constable

07929783258

Amy Newbrook

Police Community Support Officer

07970544310

Rebecca Thomas

Inspector

07970544452

Thomas Uttley

Police Community Support Officer

07929091589

Local Priority Issues

Priority	Action taken
Priority 1: Anti-Social Behaviour (General) You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to general anti-social behaviour affecting the community. Issued 01 July 2026	We will: - Conduct high-visibility patrols in identified key locations - Engage with individuals involved in anti-social behaviour and use appropriate powers to address offending - Work with partner agencies to provide early intervention and diversion opportunities - Issue Community Protection Warnings/Notices where appropriate - Engage with residents through community meetings, surveys, and local engagement activity to better understand concerns WE DID: -Developed a comprehensive Problem-Solving Plan, designed to deliver a coordinated and sustainable approach to the ASB issues affecting the Sutton Hill Community. -Issued a further four Anti-Social Behaviour Warning Letters to individuals designed to disrupt and reduce offending behaviour. -Re-instated the hotspot patrol in the Sutton Hill Centre between the hours of 1-11pm. -Attended two multi-agency meetings with key stakeholders and partner agencies to help identify the root cause of the problems and develop targeted interventions. -Engaged with the public by attending the monthly residents meeting and conducting two mobile police surgeries and two sit-in police surgeries. -Conducted a Community and Partners Police Surgery in Ironbridge with the Parish Council to address community concerns. -Undertaken targeted patrols of areas identified as high demand for anti-social behaviour throughout the Summer in Ironbridge. Mainly the riverbank, Dale End and Ironbridge Rowing Club. Actioned 01 August 2026
Priority 2: Drug Dealing You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to drug dealing and associated criminality in the area. Issued 01 July 2026	We will: - Conduct targeted patrols in areas identified through intelligence as key for drug-related activity - Gather and develop intelligence to identify individuals involved in drug supply - Execute warrants and take enforcement action where appropriate - Use stop search powers where grounds exist to disrupt criminal activity - Work with partner agencies to safeguard vulnerable individuals affected by drug-related harm - Encourage community reporting to support ongoing investigations Actioned 30 September 2026
Priority 3: Road Safety Issues You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to speeding, dangerous driving, and road safety within the community. Issued 01 July 2026	We will: - Conduct targeted speed enforcement and high-visibility patrols in identified areas of concern - Deploy speed detection equipment and carry out enforcement where offences are identified - Work with partner agencies to support road safety initiatives and awareness campaigns - Engage with the community to identify specific locations and ongoing concerns - Take positive action against offenders committing road traffic offences WE DID: -Expanded our group of Community Speed Watch volunteers in Ironbridge to help recognise and deal with excessive and inappropriate speeds of vehicles on our roads. The local policing team attended the training session to meet with the new members to ensure a collaborative approach moving forward. -Continued to listen to residents and feedback information into Operation Chicane, a dedicated operation to target dangerous drivers linked to car meets in Telford. Actioned 01 August 2026

Priority

Action taken

Priority 1: Anti-Social Behaviour (General)

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to general anti-social behaviour affecting the community.

Issued 01 July 2026

We will:

- Conduct high-visibility patrols in identified key locations
- Engage with individuals involved in anti-social behaviour and use appropriate powers to address offending
- Work with partner agencies to provide early intervention and diversion opportunities
- Issue Community Protection Warnings/Notices where appropriate
- Engage with residents through community meetings, surveys, and local engagement activity to better understand concerns

WE DID:
-Developed a comprehensive Problem-Solving Plan, designed to deliver a coordinated and sustainable approach to the ASB issues affecting the Sutton Hill Community.
-Issued a further four Anti-Social Behaviour Warning Letters to individuals designed to disrupt and reduce offending behaviour.
-Re-instated the hotspot patrol in the Sutton Hill Centre between the hours of 1-11pm.
-Attended two multi-agency meetings with key stakeholders and partner agencies to help identify the root cause of the problems and develop targeted interventions.
-Engaged with the public by attending the monthly residents meeting and conducting two mobile police surgeries and two sit-in police surgeries.
-Conducted a Community and Partners Police Surgery in Ironbridge with the Parish Council to address community concerns.
-Undertaken targeted patrols of areas identified as high demand for anti-social behaviour throughout the Summer in Ironbridge. Mainly the riverbank, Dale End and Ironbridge Rowing Club.

Actioned 01 August 2026

Priority 2: Drug Dealing

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to drug dealing and associated criminality in the area.

Issued 01 July 2026

We will:

- Conduct targeted patrols in areas identified through intelligence as key for drug-related activity
- Gather and develop intelligence to identify individuals involved in drug supply
- Execute warrants and take enforcement action where appropriate
- Use stop search powers where grounds exist to disrupt criminal activity
- Work with partner agencies to safeguard vulnerable individuals affected by drug-related harm
- Encourage community reporting to support ongoing investigations

Actioned 30 September 2026

Priority 3: Road Safety Issues

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to speeding, dangerous driving, and road safety within the community.

Issued 01 July 2026

We will:

- Conduct targeted speed enforcement and high-visibility patrols in identified areas of concern
- Deploy speed detection equipment and carry out enforcement where offences are identified
- Work with partner agencies to support road safety initiatives and awareness campaigns
- Engage with the community to identify specific locations and ongoing concerns
- Take positive action against offenders committing road traffic offences

WE DID:

-Expanded our group of Community Speed Watch volunteers in Ironbridge to help recognise and deal with excessive and inappropriate speeds of vehicles on our roads. The local policing team attended the training session to meet with the new members to ensure a collaborative approach moving forward.
-Continued to listen to residents and feedback information into Operation Chicane, a dedicated operation to target dangerous drivers linked to car meets in Telford.

Actioned 01 August 2026