Cuckoo Oak and Ironbridge

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Cuckoo Oak & Ironbridge

Katy Balaam

Senior Police Community Support Officer

07814054228

Shane Goodman

Senior Police Community Support Officer

07970544186

Sean Maddocks

Police Constable

07817941855

Mark Musgrove

Inspector

07816239280

Amy Newbrook

Police Community Support Officer

07970544310

Ben Stephens

Inspector

Wayne Turley

Police Community Support Officer

07816235695

Local Priority Issues

Priority	Action taken
Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public: - Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour - Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction - Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice - Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service The West Mercia Police Local Policing Charter is based on three principles - Visibility - Accessibility - Engagement. It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB). Issued 10 October 2025	Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information. Actioned 10 October 2025

Priority

Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 10 October 2025

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 10 October 2025

What members in Cuckoo Oak and Ironbridge are saying are the issues in the area:

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