Gorse Hill and Rainbow Hill

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Gorse Hill & Rainbow Hill

Samantha Callaway (Police, Sergeant, Warndon, Gorse Hill and Rainbow Hill, Battenhall and Nunnery )

Samantha Callaway

Sergeant

Tom Evans (Police, Police Community Support Officer, Gorse Hill and Rainbow Hill Safer Neighbourhood Team)

Tom Evans

Police Community Support Officer

+447890525228

Alex Nuthall (Police, Police Community Support Officer, Gorse Hill and Rainbow Hill)

Alex Nuthall

Police Community Support Officer

07980928598

Catrina Palmer (Police, Police Constable, Gorse Hill and Rainbow Hill)

Catrina Palmer

Police Constable

07980944775

Karl Schneid (West Mercia Police, Police Community Support Officer, SNT PCSO Gorse Hill and Rainbow Hill)

Karl Schneid

Police Community Support Officer

07920910855

Stephen Thomas (Police, Police Constable, Gorse Hill and Rainbow Hill)

Stephen Thomas

Police Constable

07773043153

Local Priority Issues

Priority Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 10 October 2025

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 10 October 2025

What members in Gorse Hill and Rainbow Hill are saying are the issues in the area:

Latest Alerts

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Prolific Worcester shoplifter banned from multiple stores for three years - Correction

UPDATE - Please note this article has been updated to correct the address of the CBO recipient:- A...

West Mercia Police
13/10/2025 15:51:09

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Prolific Worcester shoplifter banned from multiple stores for three years

A prolific shoplifter has been banned from multiple stores in Worcester for three years after a Crim...

West Mercia Police
13/10/2025 11:32:32

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HANG UP – IT’S A SCAM....

Stop and Think before you hand it over…. Following a spate of Courier Frauds across the West Mercia ...

West Mercia Police
09/10/2025 17:04:12

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Charging up to save money and the environment

Supercharging efforts to cut fleet costs and carbon emissions Delivering £30,000 in annual savings, ...

Office of the Police & Crime Commissioner
07/10/2025 12:52:51

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WEEKLY FRAUD UPDATE FROM WEST MERCIA POLICE - ECONOMIC CRIME UNIT - 06/10/2025

HMRC SCAMS This is the key time to be aware of emails, texts, or even phone calls, claiming to be fr...

West Mercia Police
06/10/2025 15:19:59

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Fraud and Scam Advice : Mon 06 Oct 11:30

Dear Resident, PCSO Williscroft from your local Safer Neighbourhood Team along with PC Meler ...

West Mercia Police
06/10/2025 10:18:36

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Calling all driving instructors... this one is for you!

Are you a driving instructor? Or do you know someone who is? If so, please share! We still have fun...

West Mercia Police
02/10/2025 17:23:42

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Keep your home safe during the darker nights

Dear Resident With darker nights still upon us, we are sharing some simple ways to protect your ...

West Mercia Police
30/09/2025 14:57:21

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