Shrewsbury Rural North and District

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Shrewsbury Rural West

Jacqueline Baldwin (West Mercia Police, Police Community Support Officer, Shrewsbury Rural West)

Jacqueline Baldwin

Police Community Support Officer

07870511427

Nichola  Coupland  (Police , Police Constable , Pontesbury West  - Shropshire  - West Mercia )

Nichola Coupland

Police Constable

07870155842

Stephen Dunn-Brown (West Mercia Police, Senior Police Community Support Officer, South Shropshire)

Stephen Dunn-Brown

Senior Police Community Support Officer

07814053796

Sarah Edwards (West Mercia Police, Police Community Support Officer, Shrewsbury Rural West.)

Sarah Edwards

Police Community Support Officer

07870150913

Ingrid Tozer (West Mercia Police, Inspector, Shrewsbury Central)

Ingrid Tozer

Inspector

07773034453

Rich Walters (West Mercia Police, Police Constable, Shrewsbury Rural West)

Rich Walters

Police Constable

07814044875

Neil Ward (Police, Sergeant, SNT Shrewsbury)

Neil Ward

Sergeant

07890527786

Local Priority Issues

Priority Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 10 March 2026

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 10 March 2026

What members in Shrewsbury Rural North and District are saying are the issues in the area:

Latest Alerts

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Street Safe

Dear Resident, Personal safety: how to stay safe. Keep yourself safe and secure. Tips and advice on...

West Mercia Police
07/03/2026 15:24:34

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Street Safe

Dear Resident, Personal safety: how to stay safe. Keep yourself safe and secure. Tips and advice on...

West Mercia Police
07/03/2026 15:16:37

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Street Safe

Dear Resident, Personal safety: how to stay safe. Keep yourself safe and secure. Tips and advice on...

West Mercia Police
07/03/2026 15:14:59

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Street Safe

Dear Resident, Personal safety: how to stay safe.Keep yourself safe and secure. Tips and advice on ...

West Mercia Police
07/03/2026 15:12:39

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Pontesbury Pavilion Community Hub & Library : Tue 10 Mar 10:00

Dear Resident, Your local Safer Neighbourhood Team will be at a Police Surgery at The Pavilion, Hal...

West Mercia Police
07/03/2026 14:32:46

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Last chance to have your say about accessing police stations!

Share your expectations around visiting police stations across West Mercia Time is running out to h...

Office of the Police & Crime Commissioner
05/03/2026 13:08:39

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Bowbrook primary school, Squinterpip Way : Tue 17 Mar 15:00

We are encouraging the public to have their say. Your local Safer Neighbourhood Team will be ava...

West Mercia Police
04/03/2026 14:40:34

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Police Surgery Lyth Bank Top Car Park Area : Tue 10 Mar 09:00

We are encouraging the public to have their say. Your local Safer Neighbourhood Team will be ava...

West Mercia Police
03/03/2026 16:46:20

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Upcoming Events

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Ford Village Hall Car Park Surgery
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Bowbrook primary school, Squinterpip Way
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POLICE SURGERY Pontesbury Pavilion Community Hub & Library
  • The Pavilion Community Hub & Library, , SY5 0RF
  • 17/03/2026 15:00
  • Add to calendar
...
Police surgery Montford Bridge Picnic Area
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Police Surgery Longden Village store
  • Longden Village Stores, Longden Road, SY5 8EX
  • 14/04/2026 09:00
  • Add to calendar
...
Police Surgery Longden Village store
  • Longden Village Stores, Longden Road, SY5 8EX
  • 14/04/2026 09:00
  • Add to calendar
...
Police Surgery, Bicton Village Hall

Look up another Safer Neighbourhood Team

Find your local Safer Neighbourhood Team and be able to contact them directly by entering a street address or postcode below: