Shrewsbury Rural North and District

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Shrewsbury Rural West

Jacqueline Baldwin (West Mercia Police, Police Community Support Officer, Shrewsbury Rural West)

Jacqueline Baldwin

Police Community Support Officer

07870511427

Nichola  Coupland  (Police , Police Constable , Pontesbury West  - Shropshire  - West Mercia )

Nichola Coupland

Police Constable

07870155842

Stephen Dunn-Brown (West Mercia Police, Senior Police Community Support Officer, South Shropshire)

Stephen Dunn-Brown

Senior Police Community Support Officer

07814053796

Sarah Edwards (West Mercia Police, Police Community Support Officer, Shrewsbury Rural West.)

Sarah Edwards

Police Community Support Officer

07870150913

Simon Lewis (West Mercia Police, Police Constable, Shrewsbury Rural East)

Simon Lewis

Police Constable

07870150850

Ingrid  Tozer (West Mercia Police, Inspector, Shrewsbury Central)

Ingrid Tozer

Inspector

07773034453

Rich Walters (West Mercia Police, Police Constable, Shrewsbury Rural West)

Rich Walters

Police Constable

07814044875

Neil Ward (Police, Sergeant, SNT Shrewsbury)

Neil Ward

Sergeant

07890527786

Local Priority Issues

Priority Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 10 October 2025

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 10 October 2025

What members in Shrewsbury Rural North and District are saying are the issues in the area:

Latest Alerts

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Weekly Fraud update from West Mercia Police - Economic Crime Unit - 25/11/2025

BANK ACCOUNT FRAUD Regular reports of bank account fraud continue to be received both locally and ...

West Mercia Police
25/11/2025 12:49:41

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Police surgery : Mon 24 Nov 11:15

Dear Resident, Your local Safer Neighbourhood Team will be at Pontesbury Library on Monday 24...

West Mercia Police
21/11/2025 11:45:47

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Welshpool Road Coop, Gains Park : Mon 24 Nov 12:00

Your local Safer Neighbourhood Team will be at a police surgery at Welshpool Road Coop, Gains P...

West Mercia Police
20/11/2025 12:30:44

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RoadPeace expands compassionate support for bereaved families in West Mercia

RoadPeace expands compassionate support for bereaved families in West Mercia RoadPeace is an incred...

Office of the Police & Crime Commissioner
20/11/2025 11:16:24

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Op Sceptre - tackling knife crime

This week we’re supporting Op Sceptre, a national campaign to tackle knife crime. We know locally k...

West Mercia Police
19/11/2025 15:36:10

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Find out how to protect yourself from cyber crime and online fraud

PCC announces projects awarded funding to help fight scamsFraud and online scams amount to more than...

Office of the Police & Crime Commissioner
18/11/2025 10:44:08

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Local Priorities Road Safety Issues Update

Dear Resident, Thank you for taking the local priority survey recently, your ongoing feedback ab...

West Mercia Police
16/11/2025 15:09:58

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Police surgery : Tue 18 Nov 11:00

Dear Resident, Your local Safer Neighbourhood Team will be at Pontesbury Library on Tuesday 1...

West Mercia Police
15/11/2025 11:32:30

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Upcoming Events

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Bicton Village Hall
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Mobile Police surgery
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Police surgery Copthorne
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Longden Village Hall
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Police Surgery Bicton Heath Shopping Centre Welshpool Rd
  • Bicton Heath Shopping Centre, Welshpool Road, SY3 5AD
  • 22/12/2025 12:00
  • Add to calendar

Look up another Safer Neighbourhood Team

Find your local Safer Neighbourhood Team and be able to contact them directly by entering a street address or postcode below: