Woodside and Madeley

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Woodside & Madeley

Katy Balaam (Police, Senior Police Community Support Officer, South Telford)

Katy Balaam

Senior Police Community Support Officer

07814054228

Chris Barrett (West Mercia Police, Police Constable, Woodside and Madeley)

Chris Barrett

Police Constable

07967300040

Ian Cole (Police, Sergeant, North Telford SNT)

Ian Cole

Sergeant

07973922470

Scott Ellis (West Mercia Police, Police Community Support Officer, Woodside and Madeley)

Scott Ellis

Police Community Support Officer

07811747773

Karl Jolly (West Mercia Police, Police Community Support Officer, Woodside & Madeley)

Karl Jolly

Police Community Support Officer

07811754519

Shaun Lyle (West Mercia Police, Police Constable, Woodside & Madeley)

Shaun Lyle

Police Constable

07814944141

Rebecca Thomas (Police, Inspector, South Telford)

Rebecca Thomas

Inspector

07970544452

Emily Williams (West Mercia Police, Police Constable, Woodside and Madeley)

Emily Williams

Police Constable

07814059603

Local Priority Issues

Priority Action taken

Priority 1: Anti-Social Behaviour (General)

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to general anti-social behaviour affecting the community.

Issued 01 July 2026

We will:

- Conduct high-visibility patrols in identified key locations
- Engage with individuals involved in anti-social behaviour and use appropriate powers to address offending
- Work with partner agencies to provide early intervention and diversion opportunities
- Issue Community Protection Warnings/Notices where appropriate
- Engage with residents through community meetings, surveys, and local engagement activity to better understand concerns





WE DID :
Action taken:
•Officers have conducted high-visibility patrols throughout Madeley, with particular attention given to identified hotspot locations around the town centre.
•We have been addressing concerns relating to a rough sleeper in Madeley and are working alongside Tesco and the local Anti-Social Behaviour Team to explore appropriate civil interventions, including a Community Protection Notice Warning (CPNW).
•We continue to work with partner agencies to identify early intervention opportunities and provide support and diversionary activities where appropriate.
•Regular community engagement surgeries have been held, giving residents the opportunity to raise concerns directly with local officers and discuss ongoing issues affecting the area.

Actioned 01 August 2026

Priority 2: Drug Taking / Drug Use

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to drug use and its impact on the local community.

Issued 01 July 2026

We will:

- Conduct targeted patrols in areas identified as key for drug-related activity
- Gather intelligence to identify individuals involved in drug use and associated criminality
- Work with partner agencies to address vulnerability and provide support pathways where appropriate
- Take positive action against offenders, including stop searches where grounds exist
- Engage with the community to encourage reporting and sharing of information






WE DID:
Action taken:
•Targeted patrols have been conducted throughout Madeley in response to intelligence and community concerns.
•Intelligence relating to drug use and associated activity has been gathered, developed, and actioned by local officers.
•We continue to work proactively to identify offenders, disrupt criminal activity, and address locations linked to drug-related concerns.



Actioned 01 August 2026

Priority 3: Nuisance Motorbikes

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing local concerns regarding the use of off-road bikes and nuisance riding in public spaces.

Issued 01 July 2026

We will:

- Conduct targeted patrols in key areas identified through intelligence and community reports
- Use powers to seize vehicles being used illegally under Section 59 and related legislation
- Work with partner agencies and landowners to identify access points and reduce opportunities for illegal riding
- Gather intelligence and identify repeat offenders
- Engage with the community to encourage reporting of incidents and sharing of information




WE DID:

Action taken:
•Targeted patrols have been carried out in key locations, including Rough Park and Woodside, where reports of nuisance motorbike activity have been received.
•CCTV opportunities have been explored, and images of suspected riders have been obtained to assist with identification and enforcement activity.
•Local officers are working in support of Operation Spree, a dedicated initiative aimed at tackling the illegal use of off-road bikes and nuisance vehicles within the area.
•Further enforcement and intelligence-led activity is being planned to identify offenders and reduce the impact of nuisance riding on local communities.


Actioned 01 August 2026

What members in Woodside and Madeley are saying are the issues in the area:

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